Refund Policy
Money Back Guarantee Rules
We offer a 14-day money-back guarantee. To qualify for a refund, users must:
Demonstrate, using valid evidence such as screenshots or photos, that they've consistently followed their designated diet plan for a minimum of 7 days.
Submit their refund request via email support@habb.ai within 14 days of purchase.
Emphasize that despite adhering to the plan for at least 7 days, they observed no results.
Refunds will be processed through the original payment method.
IMPORTANT STATEMENT
Please note that only fulfillment of all the above requirements allows you to receive a full Voluntary Refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to the following cases:
Personal reasons (you don’t like the product, it did not meet your expectations etc.);
Financial reasons (you did not expect that you will be charged, that the trial will be converted into subscription, that the subscription will automatically renew, or that the services are paid etc.).
General refund rules
Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.
Note for residents of certain US states. If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.
Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund, unless the digital content is defective.